Terms and Conditions:

Non-Refundable Deposit:
A $50 deposit per artist per event is due within 2 days of accepting a booking request. Information regarding payment will be emailed to the contact who filled out a booking form with Sydney Fun Faces within 24 hours of accepting the booking request.
If the party is within 14 days of the booking request being accepted, the deposit is due within 24 hours.
If the deposit is not received within the allocated time, your hold on the date and time will be released.

Deposit Payment:
The deposit is to be paid via bank transfer. Details will be provided via invoice which will be sent to you within 24 hours of accepting the booking request.

If you prefer to pay via credit/debit card, let us know and a new invoice with be sent to you. Please note, a 2% fee will be added to your booking.

Cancellations:
In the event of cancellation, please be sure to read the terms and conditions outlined both on our website and the deposit invoice form. Please provide 7 days notice if you are postponing the event to a future date, or moving the event to a new venue, to avoid losing your deposit.

Change of date or Cancelled Event:
-More than 7 days from the event: full deposit will be credited to use for a future event within 24 months of the original event.
-Less than 7 days from the event: 50% of your Deposit will be credited to use within 24 months of the original booking.
-Less than 72 hours from the event: The deposit will not be credited. The full deposit will be forfeited.

Remaining Balance:
Any remaining balance is due in either:
cash on the day or;
Via bank transfer before the time of event

Travel Fees:
A travel fee may apply for any party outside of a 20km radius of Marsden Park. This will be discussed with you at the time of booking, before the deposit is due.

Parking Fees:
If the artist is required to park in paid parking, parking fees will be added to the amount owing for the event.

Special offers:
Any special offers will only apply to bookings if the deposit is paid within the allocated time frame.

Park Parties and Outdoor Events:
Upon booking, you will have the option to notify Sydney Fun Faces if the event will be held outdoors. Park parties and outdoor events MUST have a backup plan for the same date and time. This plan must be outlined upon filling out the booking form.

A wet weather plan MUST be organised and outlined in the booking form for our deposit credit transfer option upon cancelation.
If you have accepted these terms and conditions and the outdoor event is cancelled at anytime, your deposit will not be credited and the full deposit will be forfeited.

Information About Your Booking:

You will receive a text message the week of the event to confirm the time of the event, the amount owing, the face painters name and any other details that apply to your booking.

Your Sydney Fun Faces artist will arrive 10-15 minutes before the event time to set up and ensure painting starts at the designated time. The artist will notify you if they are running late and when their estimated time of arrival will be.

 

Your artist will take photos of the kids on the day. She will ask permission for each child if parents are close by and provide QR code stickers to each child with a link to our Facebook page where the photos will be posted. Please advise your artist during the booking if you do not wish for her to take photos.

If there are more children than outlined in the booking form and you require additional time, this can be discussed with the face painter directly regarding additional charges if they have available time to extend their services.

Please note, we cannot offer discounts for less children once the numbers and allocated time of event has been confirmed.

In the case of having extra time, your artist will offer their services to the adults or offer a second opportunity for children to receive face/body painting and/or glitter tattoos (Deluxe Bookings).

All Sydney Fun Face artists hold:

A valid Working With Children Check,
30m Public liability insurance,
And are fulling vaccinated for Covid-19.

Please notify us if you need a copy of these documents. They will be emailed to you before the event.

What Our Artist’s Require:
 

• Fresh and clean water

• An undercover, shaded area

• An adult height table

• 2 Adult height chairs

If you require the face painter to bring their own table and chairs, please let us know at the time of booking or when confirming party details the week prior to the event. There is no additional charge for your artist to supply table and chairs.

Our Products:
 

• All products used by Sydney Fun Faces artists are professional, high quality, non-toxic face paints. 

• We offer patch tests of our face paint to any children getting their face painted for the first time.

• Before and after each event, our paints, brushes and sponges are cleaned and disinfected.

• You can view our Covid-19 response and our Health and Safety measures HERE.

• We use cosmetic grade glitters with a vegan base to apply to the face any body.

• Our balloons are made of biodegradable latex that has been sustainably harvested.

Allergic Reactions:
Parents of the children being painted accepted all responsibility for any skin irritation or reactions that may occur.